How can we help you?

We’re on a mission to deliver engaging, curated courses at a reasonable price. Find quick answers below or explore popular support topics.

Getting Started

New to Learnify? Learn how to create your account, browse courses, and begin your learning journey with confidence.

Account / Profile

Need help updating your profile, resetting passwords, or managing privacy ? This section covers all things personal account-related.

Troubleshooting

Facing a technical issue? Get step-by-step solutions for login problems, video playback issues, and more.

Purchase / Refunds

Learn about our payment methods, pricing policies, refund eligibility, and how to request a refund quickly.

Course Taking

Tips on enrolling, accessing your lessons, downloading resources, earning certificates, and staying on track.

Mobile General

Using Learnify on mobile? Here you’ll find tips for iOS and Android use, along with general platform guidance.

Frequently Asked Questions.

Find answers to some of the most common questions from our learners.

Click “Forgot Password” on the login page. You’ll receive a reset link via email. If it doesn’t arrive within 5 minutes, check your spam folder.

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Certificates are automatically issued once you finish all modules and pass any quizzes or assessments. You can download them from your profile.

Each course has a “Contact Instructor” or “Ask a Question” section under the lesson tab. Use it to ask for help, clarification, or feedback.

Some courses offer subtitles or transcripts in multiple languages. Look for the language selector in your video settings or course description.