Learnify Privacy Policy

Effective Date: 04/03/2024
Last Updated: 14/05/2025

Learnify (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website and services.

This policy complies with the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA), and the California Consumer Privacy Act (CCPA) for California residents.

1. Information We Collect

We collect information in the following ways:

a) Personal Data (Directly Provided)

  • Full Name

  • Email Address

  • Phone Number

  • Billing and Payment Information

  • Account Username & Password

  • Any information you provide via forms, surveys, support tickets, etc.

b) Automatically Collected Data

  • IP Address

  • Device and browser type

  • Operating system

  • Referring URLs

  • Pages visited, time spent, clicks, and actions

  • Location data (based on IP)

c) Cookies and Tracking Technologies

We use:

  • Essential cookies (for login and session management)

  • Analytics cookies (e.g., Google Analytics)

  • Advertising cookies (with your consent)
    You can manage your cookie preferences at any time via our [Cookie Settings] link.

2. Legal Basis for Processing (GDPR)

If you are in the EEA, our legal basis for collecting and using your personal data includes:

  • Consent (you have given us clear permission)

  • Contractual necessity (to fulfill a contract with you)

  • Legal obligations (to comply with the law)

  • Legitimate interests (to improve services, security, and support)

3. How We Use Your Information

We use your data for:

  • Account creation, authentication, and profile management

  • Processing transactions and sending billing information

  • Providing access to courses, resources, and support

  • Sending transactional emails and notifications

  • Offering personalized recommendations and content

  • Improving our platform, debugging, and conducting analytics

  • Sending promotional emails (only with your opt-in consent)

  • Preventing fraud and ensuring platform security

4. How We Share Your Information

We may share your data with:

a) Service Providers

  • Hosting services (e.g., AWS, Azure)

  • Payment processors (e.g., Stripe, Razorpay)

  • Email services (e.g., Mailchimp)
    These providers are bound by contractual data protection obligations.

b) Legal Compliance

  • When required by law or court order

  • To comply with government investigations or enforcement actions

c) Business Transfers

In case of merger, acquisition, or asset sale, your information may be transferred to the new entity.

5. Data Security

We implement industry-standard security measures:

  • SSL encryption

  • Firewalls and intrusion detection

  • Secure password hashing

  • Regular data backups

  • Access controls and employee training

Despite our best efforts, no system is 100% secure. Users are encouraged to protect their own passwords and account credentials.

6. Your Rights Under GDPR

If you are a resident of the EEA, you have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Delete your personal data (right to be forgotten)

  • Restrict or object to data processing

  • Withdraw consent at any time

  • Data portability (receive your data in a structured format)

📧 To exercise these rights, contact: privacy@learnify-india.in

7. Your Rights Under CCPA

If you are a California resident, you have the right to:

  • Know what personal information we collect and use

  • Access a copy of your personal data

  • Request deletion of your data

  • Opt-out of the sale of personal information

  • Non-discrimination for exercising your privacy rights

🧾 To submit a request, email: privacy@learnify-india.in
We will verify your identity before fulfilling any requests.

8. Data Retention

We retain personal data only as long as necessary:

  • To fulfill the purposes outlined in this policy

  • To comply with legal obligations (e.g., tax, accounting)

  • For security and fraud prevention

When no longer needed, data is securely deleted or anonymized.

9. Children’s Privacy

Learnify is not intended for children under the age of 13 (or 16 in the EU). We do not knowingly collect data from children. If we learn that a child has provided personal information, we will delete it promptly.

10. Third-Party Services and Links

Our website may contain links to third-party platforms or services. We are not responsible for their privacy practices. Please review their policies independently before interacting with them.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted here, with a new “Last Updated” date. If changes are significant, we may notify you via email or on the website.

12. Contact Us

For questions, concerns, or to exercise your rights under this policy:

Email: privacy@learnify-india.in
Address: Ukwa , Balaghat , Madhya Pradesh 
Phone: +91 7636976200

Consent

By using Learnify, you acknowledge that you have read and understood this Privacy Policy, and you consent to the collection and use of your information as described.